Returns & Exchanges
At ItalMod Furniture, we stand behind the craftsmanship of our Italian-inspired designs and want you to be completely satisfied with your purchase. If a piece does not perfectly complement your home, you may initiate a return within 30 days of delivery for a refund or store credit.
Return Process
- 1.Initiate Your Request
Contact our customer concierge team via email or our online portal with your order number and photos of the item in its current condition.
- 2.Receive Authorization
Our team will review your request within 48 hours and provide a Return Merchandise Authorization (RMA) number along with detailed shipping instructions.
- 3.Secure Packaging
Carefully Repackage the furniture in its original protective wrapping and boxes to ensure the item is not damaged during the transit back to our warehouse.
- 4.Inspection and Refund
Once our quality control team inspects the returned item and confirms it is in original condition, your refund will be processed to your original payment method within 7-10 business days.
